A person keeps saying something dirty in World Chat. Could you please do something about it?
You can send us the screenshot of what he or she has said in the World Chat. Once it's confirmed, we will warn this player about it. And if he or she doesn't listen to us, we'll take even more serious actions, like muting him or her.
I'm always out of stamina. Where can I get it?
Stamina automatically restores 1 points every 6 minutes. Everyday at 12:00 and 18:00 (server time) you will receive 60 stamina points id you log in the game. If you click on "+" beside your stamina you can buy additional points. You can also get more stamina from shops and Hot Events.
What is a title?
A title that essentially allows other players to know your rank. It is earned by reaching a certain level, as well as by performing well in the Arena. Activating your title allows you to receive an additional stat boosts. Higher level titles also grant access to special limited time events.
Why should I add more friends?
You can find whether your friend is online. Friends can send stamina to each other. The maximum times of sending and receiving stamina is 20, one stamina each time.
How can I get more Experience?
The fastest way to get EXP is to clear dungeons in world map. You can also get EXP by completing quests every day.
How can I play this game with full screen?
There is a full screen button shinning in the World Chat interface. Click on that to activate full screen mode.
A strange guy keeps sending me weird messages. What should I do?
Please let us know the nature of the messages if you feel they are keeping you from enjoying the game. That said, please remember that trolls usually go away when they are ignored!
Which occupation can I choose in the game?
We don’t have the differences of characters in the game. The male character and female character are only different in appearance and actions.
Heros and Angels
What’s the difference between hero and angel in the game?
LoA2 and LoA1 are different in heroes and angels. To be convenient for you to cultivate, the heroes and angels are the same in LoA2, all of them can join your Squad. (Heroes and angels are all called heroes in the following FAQ)
What can I do with “Hero Summon”?
“Hero Summon” is an important way for you to improve your strength. With the help of Hero Summoner, you can get powerful heroes and deploy them in your squad.
Where can I get heroes in the game?
You can get heroes in many ways. First, you can get your early partners after clearing Elite Dungeons. Other heroes can be summoned from Hero Summoner. Of course, sometimes you can get heroes from Events.
What’s the difference of so many heroes? How many kinds are they?
They are divided into DPS, Tank, Healer and Support. A good collection will boost your chance to win in the battle.
How are hero qualities divided and what does “quality” mean?
The best quality of the hero is Legendary, the second is Epic and the last is Uncommon. The high quality heroes have more space to cultivate and have more powerful skills. By the way, the quality of hero cannot be changed.
There are Pray and Ritual in the Hero Summoner, what’s the difference between them?
You can use Pray Tokens in the Pray and have probability to get Epic and Uncommon heroes. The Ritual consumes diamonds or Ritual Tokens to get Uncommon, Epic and Legendary heroes, and you can get Mana when you perform Rituals. You can pick a Legendary hero when the Mana reaches 1000.
What is soul and how can we get and use?
You can get souls from the Recycle System by recycling heroes. They can also be found in Shops and Events. Souls can be used in the Hero Shop to buy hero shards.
How can I deploy a new hero to battle?
You need to enter the Squad Panel to make deployment or “Change” a deployed hero.
How can I level up my heroes? What will be improved after leveling up?
You can use EXP Scroll to level up your heroes rapidly. Your heroes’ basic stats will be improved a lot after leveling up.
Can we buy and sell items in the game?
Yes, you can buy and sell items related to Relics in the Auction House.
How to unlock heroes' skill?
Both the character and hero can get Normal Skill after the first Augment.
Can character’s Ultimate and Normal Skills level up or change?
The character can level up his/her Ultimate and Normal Skills through Augment and Upgrade, also, character can change his/her skills by wearing different Outfits.
In the Battle, how do heroes and character unleash skills?
Heroes and character can get “Rage” by attacking, being attacked and killing enemy. When the rage reaches 100, hero will release Ultimate. You can choose to release automatically or manually.
What effects does the Clothing provide?
The Clothing can make you more handsome/beautiful. Each set of Clothing can give you a special skill and stats bonus.
How to boost my BR?
You can boost your BR in many ways, such as Cultivating your heroes, Equipment, Relics and Mounts.
How to become a VIP?
You can recharge diamonds to become a VIP.
What privileges will I have after becoming VIP?
You will have many privileges such as buying more stamina, buying more challenges in hero trial, get more loots in Palace Dungeon and the Abyss, you can even have Enhance Crit when you Enhance your Equipment and so many other privileges in the game.
By which level will the Relic System open?
The Relic System will be opened when character reaches level 25.
Where can I get the Relics?
The Relics can be found during AFK in Palace Dungeon, also can be bought in the shop.
How to evolve Relics?
You can evolve Relics by consuming Relic Essences and other Relics.
By which level will Mount System unlocked?
Mount System will be unlocked when your character reach level 6.
Where can I buy mounts?
You can buy mounts in the shop or from the events.
How does the stats bonus from mounts count if I have 2 or more mounts?
If you have more than 1 mount, all the bonuses from mounts can be added up.
How to Create a Guild?
Your character needs to reach level 20 and spend 600 diamonds to create a Guild.
Tell me about the basic functions in the Guild?
There are many functions, such as Announcement, Management, Donation, Daily Wage, Guild Dungeon.
How can I upgrade my position?
You can be upgraded by the guild leader and we have the Auto-upgrade function in the game.
How to level up the guild?
The guild will be leveled up when the donation reach a certain progress. Many other functions will be unlocked after leveling up.
How to get Equipment in game?
You can get it in Elite Dungeons, Eqmt Shop or Events.
How to classify the quality of equipment? How many kinds of quality are there?
The order quality of equipment is: Uncommon < Rare < Epic < Legendary. The better quality of equipment is, the more it can be enhanced.
What’s highest level of equipment I can enhance to? How to unlock enhance chain?
You can enhance the equipment to twice of you character’s level. When the level of one hero’s all equipment reach a certain level, the chain will be activated and the hero will get extra stats bonus.
How to deal with the equipment I don’t want?
You can recycle the equipment for Pitchfork in the Recycle System, so that you can buy other items in the Eqmt Shop with Pitchfork.
What’s the difference between 7-Day Carnival and Carnival Plus?
7- Day Carnival: You can complete the tasks in 7 days. Carnival Plus: You need to complete the tasks in the exact day of them. For example, for the tasks shown on the 9th day, you can only get the rewards if you complete them on the 9th day. If you complete these tasks on the 10th day, you won't get the rewards.
Can I get the Arena Points if I loss the battle?
Yes you can. You can still get 1 Arena Point if you lose the battle.
What can I do if I loss the battle in the Abyss?
You can change your formation, select a friend to help you or strengthen yourself.
How can I enter Domination?
The top 64 in Arena will be informed at 21:00 the 1st day.
How many kinds of Dungeons are there in the game?
There are Normal Dungeon, Elite Dungeon and Palace Dungeon in the game.
How can I enter Cross-Server War?
You need to reach level 30 to enter Cross-Server War.
Why can't I enter the game?
We suggest you make sure that your flash is updated to the latest version. If this doesn't work, please try changing your browser, clearing caches and refreshing the page. If the problem still exists, please contact us. Better if you can show us a screenshot of the problem.
I play this game through Facebook. I can't login my account through client. How should I login?
This is because you created your account through Facebook. Facebook is the only portal you can enter this character, which is also why you cannot enter this character through the client.
Why can't I find my Facebook account on Gtarcade?
This is because you created your account through Facebook, which is why you can only get to your character through Facebook, and you are not able to enter the character through GTArcade.
My character is blocked? What have I done?
We block players due to one of the following reasons: a, If this player has been confirmed of using illegal programes in the game, and won't stop even if we have already informed him or her about this; b, If this player has made refunds or chargebacks, while the diamonds have already been used, but he or she won't cancel them. If you are either these two circumstances, or the other circumstances, please do contact us.
My account was stolen, what should I do?
Reset your password as soon as possible. Do not share your password with anyone else.
How do I change my password?
Aside from resetting your password, you can change your password settings in the "My Account" section of GTArcade.com.
I forgot my password, what should I do?
Go to the sign up page, and click "forgot password". We will send you an email, and you can then reset your password.
Is account trade allowed in this game?
We do not support account trading. However, since it's almost impossible for us to control such actions, we suggest that you be responsible to your own accounts, and do not buy or sell them.
I got an in-game mail mentioning something about my payments. What should I do?
Once you received such mails, please contact us through the contact information given in the mail. We'll help you take care of this.
I've already recharged, but why can't I claim 1st Recharge rewards?
Please refresh your game first and make sure your transaction has been successful. If it still doesn't work, contact us.
I'm not able to make a recharge. What should I do?
We suggest that you try another payment method. If it doesn't work either, could you please tell us your payment method, the location of your credit card bank(country) and the your location(city,country), so that we can help you to get it through?
I play on GTArcade. I've made a recharge recently. But until now I haven't received the diamonds.
It might be the following situations: 1, You might have selected the wrong server; 2, It might take a while for diamonds to reach you character; 3, It might be that your payments were rejected by one of our payment systems. In this case your money will be returned to you; 4, If it's none of the above situations, could you please tell us the order ID, or reference ID of this recharge? We'll track your recharge through this. And once it's confirmed, we'll send you the diamonds you deserve.
Why do I always get declined when I'm trying to recharge?
If you are not able to recharge, we suggest that you contact the payment companies directly, as your recharge attempts are declined by their risk management, which is not within our control.